How can we help you?

Find answers to the most frequently asked questions about Pixalo.

Categories

For Photographers

Everything about uploads, sales tools, tagging system, and payouts.

For Parents & Clients

Help with orders, downloads, data protection, and access codes.

Quick Help

Tagging System

How the automatic photo matching via the app works.

Privacy & GDPR

Information on security, server location, and data protection.

Pricing & Subscription

Storage-based pricing, 0% commission, all features included.

Downloads & Orders

Help with photo downloads, order status, and invoices.

Frequently Asked Questions

Still have questions?

Our support team is happy to help. We usually respond within 24 hours.

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